Digital Lending Solutions

The future of lending is fast and personalized. With advances in platform lending solutions and automated collection systems, lenders can streamline intelligent workflows—and keep customers happy. Partner with us for a high-performing future.

Create experiences

that provide positive, user-friendly interactions for borrowers, customers and employees.

Streamline workflows

through automated tasks, simplified processes, reduced processing time and related cost takeout.

Optimize end-to-end services

with digital solutions that boost productivity and efficiency across the lending value chain.

Segments

Mortgage lending

Get game-changing value from our mortgage strategy, implementation and delivery services. Our expertise ranges from loan origination and services to default servicing and secondary marketing.

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Auto lending

Create a modern, resilient infrastructure that’s ready to capitalize on new technologies like generative AI—and help you ride out market and economic forces.

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Commercial lending

Transform your legacy systems into digital lending platforms that offer personalized journeys, data-driven efficiency and lower costs.

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Offerings

Originations

Drive seamless, end-to-end loan originations. Our automated workflows help differentiate your lending services with a modern CX backed by integrated CRM and POS platforms.

Servicing

Modernize your servicing organization with business-led strategies and operational efficiency. Our end-to-end solutions ensure top-notch customer experiences while streamlining loan workflow and reducing costs.

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Collections

Our AI/ML-driven approach to collections helps lenders modernize operations with a blend of automation and empathy that never compromises CX.

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Business process services

We’re a NMLS licensed mortgage outsourcer with 5,000+ associates. Our processes rely on behavior-led touchpoints and omnichannel services to improve customer satisfaction and reduce risk.

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AI

Cognizant’s Neuro® AI capabilities help lenders streamline operations and deliver personalized customer experiences.

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Cloud migration

Cloud-based platforms are changing the face of lending. Power your lending organization’s innovation and growth with our cloud expertise, industry knowledge and partnerships.

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Case studies

CoreLogic modernizes its IT training program

and achieves 75% reduction in SME dependency and 259% increase in learner completion.

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CoreLogic unlocks transformative new capabilities

by swiftly transitioning from its traditional on-premises RPA platform to Microsoft Power Automate.

Lender cuts cost per loan by 20%

with a 28% increase in loan approval rate and a 76% increase in file submissions.

Thought leadership

Empathy 2.0: How gen AI and data are shaking up debt collection

Consumers are sliding deeper into debt, which means new work and challenges for debt collectors. See how data, automation and empathy are reshaping debt recovery.

How mortgage lenders can grow in a down market

Even amid the mortgage downturn, lenders can create a path to growth, starting with a smart integration and data strategy.

Transforming auto finance: Gen AI's path to modernization

Capitalizing on the technology’s benefits starts with an unbiased look at existing core systems. Spoiler alert: It won’t be pretty.

Differentiators

VIDEO

Intelligent experience automation with Cognizant Neuro®

Cognizant Neuro®—combined with unmatched strategy, implementation and delivery—unlocks game-changing value. It’s the fastest, simplest way to reap the benefits of automation and AI.

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OVERVIEW

Income and employment verification services

Our managed services use flexible staffing and a workflow customized for your organization to verify borrower data quickly and efficiently.

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VIDEO

CARES framework: Avoid disruption to your operations

With CARES, we collaborate with you on plans for every aspect of your project—from quality management and staffing to training, IT and business continuity.

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Partners

Our partnerships with world-class organizations deliver comprehensive solutions to our clients. We also forge strategic alliances with other companies and offer expansive services to solve your business and IT challenges.