AI Business Accelerators

Turning unlimited potential into tangible value

As generative AI unveils a world of possibilities, it also introduces new risks and intricacies that can be challenging to navigate.

To help clients harness the power of AI without getting lost in complexity, we've developed a simple approach.

Our AI business accelerators combine high-impact applications of generative AI with automation and industry-specific process expertise into plug-and-play solutions with impactful results.

Spotlight: Cognizant Agent Assist

Cognizant Agent Assist, a revolutionary solution transforming customer experience environments to be more efficient, effective and customer-driven.

Our solution leverages advanced natural language processing to intelligently analyze customer inquiries, retrieve relevant information from any online source, and generate natural, engaging responses that can be sent across text, chat, social media, and other text-based channels.

AI business accelerators in action

These represent a small sampling of our over 50+ accelerators.

TECHNOLOGY

Gen AI virtual assistant grows revenue

TECHNOLOGY

Gen AI virtual assistant grows revenue

We’ve helped a technology company leverage gen AI to help partners streamline product inquiries. This resulted in 4X growth in partner activation and 10X growth in revenue.

TRAINING

Cognizant employees train on gen AI—fast

TRAINING

Cognizant employees train on gen AI—fast

Using our own learning-as-a-service best practices, we created a multi-tiered program that quickly trained 80+% of employees in gen AI technologies and generated 15K+ generative AI-related innovation ideas in 3 months.

Close-up view of a person typing on a keyboard

FINANCE

Use gen AI to rapidly scale operations

FINANCE

Use gen AI to rapidly scale operations

We’ve helped a globally expanding ops team cut on-boarding training content development times by 75% with our learning-as-a-service gen AI accelerator, making new employees more productive, faster.

FIELD OPERATIONS

Gen AI boosts field ops efficiencies

FIELD OPERATIONS

Gen AI boosts field ops efficiencies

We’ve helped an autonomous vehicle company create a repeatable solution for field operations workflows. It used gen AI to improve driving and routing for autonomous vehicles enabling real-time efficiency monitoring and realizing $2M in annual savings.

CONSUMER GOODS/RETAIL

Gen AI speeds processes and communications

CONSUMER GOODS/RETAIL

Gen AI speeds processes and communications

Our new gen AI-powered email solution scans inquiries for intent and sentiment, extracts content and composes follow-up emails for analyst review resulting in 70% shorter cycle times, 20% greater analyst productivity and higher user satisfaction.

AI BUSINESS ACCELERATORS

Examples of benefits we have delivered

With our accelerators, we bring AI technologies and business processes together to unlock new levels of efficiency.

Personalized experiences

Personalized experiences

Our AI business accelerators can help your operations find new insights from locked-in untouchable data and deliver what your customers are looking for, fast, as well as provide new experiences for customers and employees that drive deeper, longer-lasting engagement.

80% increase in self-servicing using gen AI
50% faster new-employee onboarding
40% higher customer and employee satisfaction

Insights in moments

Insights in moments

Quickly synthesize vast amounts of information and accurately extract meaningful insights that can drive better decisioning and speed-up operations for business leaders and field specialists alike.

75% faster content creation
70% increase in speed of content analysis, processing and summarization
50% faster medical records summarization

Improved productivity, process efficiencies

Improved productivity, process efficiencies

Reset the standards for productivity and efficiency—from cutting call handling and claims processing times to generating personalized content to improving business operations.